Privacy Policy

wywallet.com.in is an independent informational website created to help Indian users understand the WyWallet app, its features, download process, registration, login, P2P trading model, referral system, withdrawal process and safety practices.

We are not the developers, owners, operators or official representatives of any app, wallet or financial service. We are a content and information website only.

This Privacy Policy describes our practices regarding information collected through:

• Your visit to any page on wywallet.com.in
• Your interaction with our blog articles and guide pages
• Your use of our contact form or email addresses
• Any communication you send us through email

This Privacy Policy does not cover:

• The WyWallet app or any other third-party app
• Any external website you visit through our outbound links
• Any information collected by third-party services we use (like hosting providers)
• Any payment, transaction or financial activity on any other platform

When you leave our website and visit another site, the privacy policy of that site applies. We encourage you to read the privacy policies of every website and app you use.

We believe in collecting as little information as possible. Here is a clear breakdown of what we collect, why and how.

3.1 Information You Provide Voluntarily

This is information you give us directly through our contact form or email:

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically:

• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Approximate geographic region (country/state level, not exact address)
• Pages you visit and time spent on each page
• Referring website (how you arrived at our site)
• IP address (usually in anonymized or shortened form)

3.3 Information We Do NOT Collect

We want to be very clear that we never collect:

• OTP, passwords, PINs or recovery codes
• Bank account numbers or UPI IDs
• Aadhaar, PAN or government-issued ID numbers
• Payment card details or CVV numbers
• Precise GPS location
• Biometric information
• Any data from the WyWallet app itself
• Sensitive personal information of any kind

Any information we collect is used only for limited, clearly defined purposes. We do not use your data for anything unrelated to running this informational website.

We use information to:

• Respond to your messages, feedback or suggestions
• Understand which articles are most useful so we can improve our content
• Fix technical issues, broken links or display problems
• Improve the overall reading experience of our website
• Protect against spam, abuse or malicious activity
• Comply with legal obligations if required

We do NOT use information to:

• Sell, rent or trade your data to any third party
• Send you unsolicited marketing or promotional emails
• Build detailed personal profiles about you
• Target you with advertisements
• Share with anyone without a legitimate reason
• Track you across other websites

Cookies are small text files stored on your device when you visit a website. We use a minimal number of cookies to make our website work properly and to understand basic usage patterns.

Types of Cookies We May Use

Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block cookies entirely or delete existing ones. Please note that disabling essential cookies may affect how the website works.

We do not use cookies for advertising, retargeting or cross-site tracking purposes.

Like most websites, we rely on a small number of trusted third-party services to keep our website running. These services may have limited access to certain technical information as part of providing their functionality.

• Web Hosting Provider — stores our website files and serves pages to visitors
• Analytics Tools — help us understand basic visitor behavior (page views, time on page)
• Email Service — used to receive and reply to messages from our contact form
• Content Delivery Network (CDN) — may be used to speed up loading of images or scripts
• Form Processing Service — processes contact form submissions and forwards them to our email

Each of these services operates under its own privacy policy. We choose providers that are widely used and follow reasonable data protection standards. However, we do not control their internal practices, so we encourage you to review their policies if you have concerns.

We do not sell, rent or trade your personal information to anyone. This is a strict policy. Your data is only shared in the very limited situations described below:

We may share information only when:

• Required by law — if a valid legal request is made by a competent authority
• To protect rights — if necessary to protect the safety, rights or property of our website or users
• With service providers — trusted third-party services that help us run the website (as described in Section 6)
• In case of business transfer — if our website is ever sold or transferred, information may be part of that transfer (you would be notified)

We do NOT share information:

• With advertisers or marketing companies
• With data brokers or analytics resellers
• With any app, wallet or financial service mentioned on this website
• With any party for their own independent use

We retain information only as long as necessary for the purpose it was collected. Here is our general retention approach:

After the retention period ends, information is either deleted or anonymized so that it can no longer be linked to any individual.

We take reasonable technical and organizational measures to protect the limited information we collect. These measures include:

• Using HTTPS (SSL/TLS) to encrypt data in transit
• Choosing reputable hosting providers with strong security practices
• Limiting access to contact form submissions to only necessary team members
• Regularly reviewing our website for security issues
• Keeping our website software and dependencies up to date

Depending on where you live, you may have certain rights regarding your personal information. We aim to honor reasonable requests from any user, regardless of region.

You can request to:

• Access — know what information we hold about you
• Correct — update any inaccurate information
• Delete — have your information removed from our records
• Restrict — limit how we use your information
• Object — opt out of any specific use of your data
• Withdraw consent — if you previously gave consent for something

To exercise any of these rights, please email us at privacy@wywallet.com.in with details of your request. We will respond within a reasonable timeframe, usually within 30 days.

This website is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@wywallet.com.in and we will take steps to delete such information from our records.

Our website is primarily written for users in India, but it can be accessed from anywhere in the world. If you are visiting from outside India, please note:

• Our website and its servers may be located in different countries
• Information may be transferred to and processed in countries with different data protection laws
• By using our website, you consent to this transfer and processing
• We apply the same general standards of protection regardless of your location

If you have concerns about cross-border data transfers, please contact us before using our contact form.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make updates:

• The "Last Updated" date at the top of this page will change
• Significant changes may be highlighted on our homepage
• Continued use of our website after changes means you accept the updated policy
• We recommend checking this page periodically to stay informed

We will not make changes that significantly reduce your rights without providing a clear notice.

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us using the details below:

We will make every reasonable effort to address your privacy-related concern promptly. If you feel your issue has not been resolved, please let us know so we can look into it further.